Granite Glitch is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we look after it. We will never sell your data or use it in ways you would not expect.
—Who We Are
Granite Glitch is a sole-trader digital design studio operated by Daniel Deveney, based near Dartmoor, Devon, UK. Our website address is graniteandglitch.com.
For the purposes of the UK General Data Protection Regulation (UK GDPR), Daniel Deveney is the data controller. If you have any questions about how we handle your data, please contact us at hello@graniteandglitch.com.
—Data We Collect
We may collect the following personal data from you:
- —Your name and email address when you contact us via the enquiry form or by email.
- —The contents of any message or brief you send us.
- —Basic usage data collected automatically by our hosting provider (such as page views and approximate geographic region), which does not identify you personally.
If you provide consent via our cookie banner, we also use Google Analytics 4 to collect anonymized usage data (such as page views, scroll depth, and interaction events). We do not track your behaviour across other websites.
—How We Use Your Data
We use the data we collect only to:
- —Respond to your enquiry or project brief.
- —Communicate with you about an ongoing project.
- —Send you information you have explicitly requested.
We will never use your data for unsolicited marketing, and we will never pass it to third parties for marketing purposes.
—Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
- —Legitimate interests — to respond to enquiries and manage client relationships.
- —Contract — where processing is necessary to fulfil or discuss a contract for services with you.
- —Consent — where you have explicitly opted in to receive a particular communication.
—Data Sharing
We do not sell, trade, or transfer your personal data to third parties for marketing purposes. We share data only with service providers necessary to deliver our website and services:
- —Our website hosting provider, to serve the website files and maintain site security.
- —ImageKit CDN, to deliver optimized images and videos. ImageKit processes server log data (such as IP addresses) strictly to deliver media assets, but does not use tracking cookies.
- —Google Analytics 4 (Google LLC), if you consent to analytics cookies. Google processes anonymized usage data to help us measure site performance.
- —YouTube (Google LLC), if you choose to load and view embedded videos. YouTube may set cookies and process user views in accordance with their privacy rules.
- —Where required to disclose information by law or to protect our rights.
Any third-party tools we utilize are selected with strict privacy standards in mind and are contractually bound to safeguard your information.
—How Long We Keep Your Data
We retain enquiry and project correspondence for up to three years from the date of last contact. This allows us to refer back to previous conversations if you return as a client, and to comply with financial record-keeping obligations.
Where you have not progressed beyond an initial enquiry, we will delete your data within 12 months if no further contact has been made.
—Your Rights
Under UK GDPR, you have the right to:
- —Access the personal data we hold about you.
- —Request that we correct any inaccurate data.
- —Request that we erase your data (the "right to be forgotten").
- —Object to or restrict how we process your data.
- —Request a portable copy of your data.
- —Withdraw consent at any time, where consent is the basis for processing.
To exercise any of these rights, please contact us at hello@graniteandglitch.com. We will respond within 30 days.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.
—External Links
Our website may contain links to third-party websites. This privacy policy applies only to graniteandglitch.com. We have no control over the content or privacy practices of any external sites and encourage you to read their privacy policies before submitting any personal data.
—Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on this page with an updated date at the top. We encourage you to review this policy periodically.
We will not make changes that significantly affect how we use your data without notifying you directly where we hold your contact details.
—Contact
If you have any questions about this privacy policy or how we handle your data, please get in touch:
HELLO@GRANITEANDGLITCH.COM
Send an email